Support
Contact cheevis.oh@gmail.com
Include your device model and OS version, what happened, and a screenshot if you can. For payment questions, add the order number from your store receipt.
Frequently asked questions
What happens to my adventure if I change phones or reinstall?
Link Apple or Google in Settings › Keep your adventure. Link the same account on the new device and your adventure loads as it was. Without a link, it lives only on this device and is hard to recover once the app is deleted.
The app says “You have two adventures”.
The adventure kept safe from another device differs from the one on this device, so the app asks which one to keep. The other one is erased for good, so compare the numbers on each card first. If you can't decide now, tap “I'll pick later” and keep playing.
My tokens didn't arrive after a purchase.
Confirming a payment can take a moment. Close the app and open it again. If they still haven't arrived, email us with the order number from your store receipt.
I watched an ad but got no reward.
Rewards come only when the ad plays to the end; closing it early gives nothing. Each place also has a daily limit, and its ad button disappears once it's used up.
If I start over, do I lose what I bought?
No — what you bought with token bundles comes back. Deleting your account removes purchases too.
Can I move my web progress to the app?
The web version is a trial: progress stays in that browser and doesn't connect to the app.
How do I delete my account?
In the app, go to Settings › Keep your adventure › Delete account. See Delete account for details.
How do I change ad personalization?
On iPhone, go to Settings › Privacy & Security › Tracking. On Android, go to Settings › Google › Ads. In the EEA and UK you can also use Settings › Ads › Privacy settings in the app.